Patient Services
Medical Complication Insurance & Patient Protection
Helping international patients travel for treatment with greater clarity, preparation and peace of mind.
Travelling abroad for medical treatment involves more than choosing a hospital and arranging an appointment. International patients should also understand what may happen if an unexpected complication occurs during or after a medical procedure.
Medical Complication Insurance is a specialist insurance product that may provide financial protection for certain eligible complications following specified medical procedures, subject to the terms, limits, eligibility requirements and exclusions of the selected policy.
What Is Medical Complication Insurance?
Every medical or surgical procedure has potential risks. Even when treatment has been carefully planned and appropriately performed, an unexpected complication may sometimes require additional medical evaluation, treatment, hospitalization or a revision procedure.
Medical Complication Insurance is designed to provide additional financial protection for certain eligible complications related to an insured medical procedure.
It is not unlimited health insurance and it is not the same as medical malpractice insurance.
Why Consider Medical Complication Insurance?
An international patient may face additional practical challenges if an unexpected complication occurs after treatment. These may include:
Whether any of these costs are covered depends entirely on the selected insurance policy.
Depending on the Policy, Coverage May Include
Coverage differs between policies and insurance providers. Patients must always review the exact policy wording before treatment.
What May Not Be Covered?
Exclusions may include:
Never assume that every complication is automatically covered.
Questions to Ask Before Your Procedure
Use this checklist when reviewing any policy with your insurer or intermediary.
How Turquaz Health Can Help
Turquaz Health provides coordination and information support, not insurance underwriting. Our support may include:
Turquaz Health does not issue insurance policies, underwrite insurance or determine whether an insurance claim will be approved.
How It Works
Where Insurance Fits in Your Patient Journey
Insurance is never automatically included. It is an optional, informed step before treatment.
- 1
Send Your Medical File
- 2
Case Coordination
- 3
Hospital & Treatment Planning
- 4
Review Available Medical Insurance Options
- 5
Appointment & Travel Coordination
- 6
Treatment in Türkiye
- 7
Follow-Up
Where applicable, our team can provide information about available Medical Complication Insurance options before treatment.
Contact
Local Support for Patients in Nigeria
Patients travelling from Nigeria can communicate with the Turquaz Health local coordination team before travelling to Türkiye, giving patients and families an additional point of contact throughout the preparation process.
Insurance premium payment methods are determined by the relevant insurance provider.
+234 706 333 6686
Request Insurance Information
Tell us a little about your plans and our coordination team will get back to you.
Travelling to Türkiye for Tourism or Business?
Travel Health Insurance is different from Medical Complication Insurance. It is generally designed to provide protection against certain unexpected illnesses, accidents and medical emergencies occurring during a temporary visit to Türkiye.
It may be relevant for:
- Tourists
- Business travellers
- Conference visitors
- Family visitors
- Other temporary international visitors
Depending on the selected policy, coverage may include:
- Unexpected emergency medical treatment
- Accident-related treatment
- Emergency outpatient or inpatient care
- Ambulance or medical transportation
- Repatriation or assistance services where included
Travel Health Insurance should not automatically be assumed to cover planned medical treatment, elective procedures, routine check-ups, pre-existing conditions or complications arising from planned treatment.
Ask About Travel Health InsuranceAlready Visiting Türkiye?
If you are already travelling to Türkiye for tourism, business or another purpose, you can also request a preventive Check-Up during your stay.
Travel Health Insurance and a planned Check-Up are separate services.
Visitors travelling through Turquaz Travel, another travel agency or independently can request Check-Up coordination.
Important Insurance Notice
Turquaz Health is not an insurance company and does not provide insurance underwriting or guarantee insurance coverage or claim approval. Insurance products are issued by licensed insurance companies and/or authorized insurance intermediaries. Coverage, premiums, eligibility, exclusions, geographical limitations, policy periods and claim decisions are determined exclusively by the relevant insurance provider and individual policy. Patients and travellers should review the complete policy wording before purchasing insurance or undergoing a medical procedure.